Returns & Exchanges
At Fire Safety, we want your style to stay hot and your fit to be perfect, which is why we offer a 30-day window for returns or exchanges on all unworn fashion items with tags attached. If your purchase isn't sparking joy, our streamlined process ensures a quick and easy resolution.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Securely place the original items, including all designer tags and packaging, into the shipping box to ensure they arrive back in mint condition.
Attach the Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your package.
Drop Off and Refund
Hand your package to the designated carrier; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing